Junk removal questions, answered straight

Yes. We pad elevators, book the loading bay with your building manager when required, and carry pieces down stairs when they do not fit in the cab.

For a first pickup, yes, so we can confirm the price on site. For repeat and commercial jobs we can work from a building key or site contact.

Most sectionals land in the ¼ truck range at $299, including labour and disposal. Oversized or deep-clean items can push into the ½ truck tier at $540.

We disconnect water lines and unplug standard units. Gas appliances must be capped by a licensed tech before we arrive — we cannot break a gas connection.

Fridges, freezers and AC units must have refrigerant recovered at a certified facility. That recovery is a real cost and is listed separately so nothing is hidden.

Empty it first. Spoiled food is not accepted, but we will haul the appliance itself the same day.

A single mattress or box spring starts at $40 as part of a minimum load. Two pieces usually still fit the minimum; three or more is normally better value as a ¼ truck at $299.

Yes, we take them, but they cannot be donated. They go through the recycling stream instead.

Yes. Tell us the floor and whether there is an elevator, and we will bring pads and strap the pieces for the trip down.

A standard single-car garage takes about 90 minutes with two people. Double garages with dense storage usually run two to three hours.

Yes. We separate metal, wood, e-waste and donation-grade items on the driveway so you can see where things are going.

Mark or point at anything staying. We work around it and leave it stacked neatly in one corner.

Every load is carried up stairs by hand. In-unit labour is charged from $75 and is always confirmed before we start.

Yes, we remove water-damaged furniture, drywall offcuts and appliances. Structural drying and mould remediation are separate trades we can point you to.

A lane or street access within 50 feet of the door keeps the price at standard. Long carries are priced as in-unit labour.

Yes. Tell us the completion date and we schedule backwards from it, including a final walkthrough with the realtor if you want one.

We sort them for local charity partners and can issue a donation summary with item counts for the estate file.

We collect paper into sealed bins and send it through a bonded shredding service. Certificates of destruction are available.

Yes. Drywall is priced by weight because of the tipping fees, and it is separated for recycling where the facility accepts it.

Yes. Contractors book standing slots — weekly, twice weekly, or on call when the bin fills up.

For multi-week projects we arrange temporary bins with scheduled pickups. Ask for the project rate.

Yes. Most commercial cleanouts run after 6pm or on weekends so staff and customers are not disrupted.

Hard drives are destroyed or wiped with a signed record, and paper is shredded by a bonded service with a certificate of destruction.

Yes. Give us the property manager’s contact and we send a certificate of insurance naming the building.

We take cut sections and root balls we can carry. Standing tree removal needs an arborist first; we clear the debris afterwards.

It is heavy, so it is priced by weight rather than volume. Send a photo with an approximate size and we will give you a number quickly.

Yes, storm debris is a same-day priority when a truck is in the area. Call early in the day for the best chance of a same-day slot.

Yes, we drain and disconnect the plumbing as part of the job. Any electrical disconnect has to be completed by a licensed electrician beforehand.

We cut the shell into sections on site — that is standard for hot tub work and included in the price.

Working tubs are sometimes taken by rebuilders. Otherwise the shell, pump and metal frame are separated for recycling.

Yes. Electronics go to an approved recycler where metals, glass and plastics are recovered, not to the transfer station.

Wipe what you can before pickup. For business gear we can remove and physically destroy hard drives and give you a record of it.

Yes. Electronics are added to any load for a small per-item recycling fee, confirmed before we load.

Yes. Send us the building rules and the elevator booking time and we plan the pickup inside that window.

Yes. Locker contents are usually added to the unit load at no extra trip charge.

Yes, with access from you or the building manager. We photograph the cleared unit for your records.

Yes, and that usually goes best. We check before anything leaves and keep a set-aside area for items to keep.

We remove household clutter and waste. Biohazard or sharps cleanup needs a specialist, and we can work alongside one.

A heavily cluttered house usually takes one to three days depending on size and how many decisions are needed along the way.

Yes. We separate the pieces, pad the elevator and use the loading bay if the strata requires it.

Tell us when you book. We wrap the couch in plastic before carrying it out so nothing spreads through the building, and it goes straight to disposal.

If it is clean and undamaged, we offer it to local donation partners first. Stained or broken couches are dismantled for recycling.

Uprights, spinets and organs are standard. Grand pianos need a specialist piano mover, and we can clear the rest of the room around them.

Each flight adds labour, which we price before the job. Send a photo of the piano and the steps for an exact quote.

If it is in tune and playable, we try schools and community groups first. Most older uprights are recycled for their metal and wood.

No. We clear the contents and the structure together and price it as one load.

We can break up and haul small pads. Concrete is priced by weight, quoted before we start.

Any wiring must be disconnected by a licensed electrician first. We take the structure down once it is dead.

Either. Hauling rolled carpet is priced by volume; pulling it up is quoted per room before we start.

Yes. We bag it and carry it out. Drying and mould remediation are separate trades.

Yes, when we do the pull-up. The floor is left ready for your installer.

No. We fold or disassemble it on site if it will not fit through the door or up the stairs.

Yes. Heavy loads of plates are priced by weight, and the steel is recycled.

Yes, if it runs safely, we offer it for donation first.

We can dig them out or cut posts at grade. Concrete is priced by weight, confirmed before we start.

Please agree it with your neighbour first. We take down only the sections you confirm.

Ground-level and low decks are standard. Elevated or structural decks attached to the house need a contractor first.